Quality of Care

Compassionate Care Services believes it is our responsibility and privilege to deliver exceptional quality-of-life enhancing services. We care for our clients by providing the best personal care assistance, assistance in daily living, and companionship while helping you remain safely and comfortably in your own home.

Quality Improvement
The CCS model for continuous quality improvement is built on proven policies from a variety of industries. We focus on continued learning and experienced leadership as well as a commitment to meaningful outcomes. Our quality improvement professionals create a culture focused on accountability, service excellence, and measurable results.

Our Quality Improvement program includes:

Quality of Care Standards
Surveys and Outcomes Data
Training and Staff Development
Compliance Program
Code of Ethics

Achieving Excellence in Care Delivery
Care excellence through quality begins with a commitment from every CCS employee. It is a commitment we share across all care types and settings, whether working in the office, or at a client's home. Achieving care excellence means being the best at what we do by fulfilling our promises to the clients and families we serve.

Environment
We provide a clean and welcoming environment designed to meet the needs of those we serve and our employees in compliance with licensing and accrediting agency requirements.

Health and Safety
CCA's keep a clean, hazard free in-home environment for our clients. We monitor the Individual Care Plans and the condition of our clients on a daily basis, including physical, mental and spiritual needs. Also, we make certain all needed safety and support devices are in the home and being used properly.

Individual Care Plans (ICPs)
ICPs are designed to reflect the goals, preferences and unique needs of each individual we serve and evolve over time with the individual.

Family and Friends
By using video calling, and the best technology possible, we enable our clients to stay connected to family and friends.